My Pension+ - Member Self-Service

How do I register?

There are different ways to register for My Pension+, depending on whether you were already registered for the previous My Pension site or are a new member.

If you previously registered for the old version of My Pension, you will need to update your login details to access My Pension+. You can so so by clicking here and following the steps.

If you are completely new to our online pension portals, follow the instructions here to register as a new member.
What if I have forgotten my login details?

To login to My Pension+ you require your email address and password. If you have already registered for My Pension+ and have forgotten your password, simply click on the Forgotten your password? link on your login screen and follow the instructions to reset your password.

If you have previously registered for the old My Pension site and are trying to update your details to access My Pension+ and you have forgotten your password, simply click on the Forgotten your password? link on your login screen and then provide the details required to set up your account.
What do I do if I need help registering?

If you are having difficulties registering for My Pension+ and require further assistance, please contact us.
How do I use My Pension+?

Upon logging in, you will see your My Pension+ homepage is categorized into different areas. The page is organised into specific sections to make it easier to find the information you require. You can click on the blue button underneath each image to navigate your way around the site.

Will My Pension+ display all of my records?

My Pension+ will display all of your pension records. The dashboard will combine to show all appropriate pages for your multiple records.
Can I use My Pension+ to update my details?

You can use My Pension+ to update your address, bank details and death grant nomination details, however to update personal details such as name or title, please contact us.
How do I upload documents through My Pension+?

To upload documents, navigate to the Documents and Uploads section on the homepage and then select "My Uploads". You will be able to upload files and view your previously uploaded documents.
How do I use the pension calculators?

Different member types will have access to different pension calculators. You can check your pension value and run pension estimates with the various types of calculators to give you an idea of what your pension will be under different circumstances e.g. deferred benefits, ill health retirement, voluntary retirement. To get an estimate, select the type of calculation you want to run, change date/pay details and click "Calculate."

Note for active members, currently paying in, the pay figure should be your current annual pay or be near to it. If these figures are very different, then the pension estimate produced by the calculator will not be accurate. For deferred members who have left, pay figures we use are is your annual pay at the date of leaving.
Can My Pension+ show me how much my pension is currently worth?

You can use My Pension+ to view the current value of your annual pension. You will see the "Latest Valuation" section on the homepage and within that you can select "Current Pension Value" to see the figure.

You also have access to your most recent annual pension statement within the "Annual Benefit Statements" section which will provide more detailed information plus a personalised video about your pension value.

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