Customer Satisfaction Survey
The Fund values all feedback from its members. The opinions of our members are drivers in helping us make improvements and delivering our service going forward.
Please take the time to complete our Customer Satisfaction Survey so we can ensure we continue providing the best possible service. The survey can be accessed at https://www.surveymonkey.co.uk/r/nespf1920
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One of the main advantages of paying into the NESPF is your guaranteed annual pension, which is paid for life.
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My Pension+, our secure member portal, offers unique benefits including video pension statements delivered by artificial intelligence.
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Active members (those paying into the scheme) and deferred members (those with pension on hold until retirement) can now view their annual pension video 2023/24 online at My Pension+.
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Whether you’re joining the scheme or leaving the scheme, you may be able to transfer your pension.