Pension Payments

Changing Bank Details

If you want to change the account your pension goes into, you must either:
- update your bank details securely online via My Pension+, or
- write to the Fund providing us with your National Insurance number and new bank details, or
- complete a Bank Mandate form.
We cannot accept change to bank details over the phone for security purposes.

Be aware that payroll closes approximately 1 week before your pension is due to be paid (normally 15th of the month). As such, if your bank details are given later than this your pension will be paid into your old account, rather than the new one. Pension payments will then be paid into your new account from the following month.
Payslips

The Fund does not issue monthly payslips. Payslips are only issued:
- In April to confirm any pensions increase
- If there is a change in the net worth of your pension by £0.50 or more
- If your tax code changes and this affects your pension net worth
If you wish to check your payslips you can do so online with My Pension+ - our secure online service which gives you instant access to information on your pension.
First Pension Payment

Once we have received all your retirement paperwork we will process your pension for payment. Pensions are paid on the 15th of each month, with payroll closing around 1 week before. So your first payment will depend when we receive your paperwork.

If you are getting a lump sum, this will be paid around 10 working days after we receive your paperwork.

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